Gaming at Hazy Game is meant to be fun — a way to relax, enjoy great games, and maybe win something along the way. But we also know that for some people, gaming can become more than just entertainment. That is why responsible gaming is not just a page on our website — it is built into how Hazy Game operates every single day. We give you real tools, real support, and a platform that genuinely cares about your wellbeing.
Six ways Hazy Game actively supports safe and responsible play for every player
Hazy Game is a strictly 18+ platform. Every player must verify their age during registration, and we may request additional documentation at any time. We use automated and manual checks to prevent underage access. Any account found to belong to a person under 18 is immediately closed and all funds are returned. Protecting young people from gambling harm is non-negotiable for us.
You can set daily, weekly, or monthly deposit limits on your Hazy Game account at any time through your account settings. Once a limit is set, it takes effect immediately. If you want to increase a limit, there is a mandatory 7-day waiting period — this is intentional, to prevent impulsive decisions made in the heat of the moment. Reducing a limit takes effect straight away with no delay.
It is easy to lose track of time when you are enjoying a game. Hazy Game lets you set session time reminders that pop up after a chosen period — 30 minutes, 1 hour, or whatever works for you. When the reminder appears, you can choose to continue or log out. These small nudges make a real difference in keeping your gaming sessions healthy and within your own boundaries.
If you feel like you need a short break from gaming, you can activate a cooling-off period of 1 day, 7 days, or 30 days. During this time your account is temporarily suspended — you cannot log in, deposit, or place bets. This is a great option if you notice your gaming habits changing and want to reset without permanently closing your account.
For players who need a longer break or want to stop gaming entirely, Hazy Game offers a self-exclusion option. You can self-exclude for 6 months, 1 year, 3 years, or permanently. Once self-exclusion is activated, your account is locked and you will not receive any promotional communications. Reactivation after a temporary exclusion requires a mandatory review period and a cooling-off confirmation.
Reality check alerts show you a summary of your gaming activity — how long you have been playing, how much you have wagered, and your net result for the session. These alerts appear at intervals you choose and are designed to give you an honest, clear picture of your session so you can make informed decisions about whether to continue or stop.
Responsible gaming means playing within your means, for entertainment, with full awareness of the risks involved. It means treating gaming as one leisure activity among many — not as a primary source of income, not as a way to escape problems, and not as something that takes priority over family, work, or financial obligations.
At Hazy Game, responsible gaming is a shared commitment between the platform and the player. We provide the tools, the information, and the support. You make the decisions. Together, we can make sure that gaming stays fun and stays in its proper place in your life.
The vast majority of Hazy Game players enjoy the platform without any issues. They set a budget, play within it, and treat wins as a bonus rather than an expectation. If you are doing that, you are already practising responsible gaming. This page is here to help you keep it that way — and to make sure that if things ever start to feel different, you know exactly what to do.
Remember: The house always has a mathematical edge. Gaming is entertainment with a cost, just like going to the cinema or eating out. Budget for it accordingly and you will always be in control.
Problem gambling does not always look dramatic. It often starts with small changes in behaviour that are easy to rationalise. Here are some warning signs that your gaming may be moving from entertainment into something more concerning:
If any of these sound familiar, please do not ignore them. Use the tools available on your Hazy Game account, or reach out to our support team. Recognising the signs early makes it much easier to address them.
You are not alone: Problem gambling affects people from all walks of life. Reaching out for help is a sign of strength, not weakness. Hazy Game's support team is available 24/7 and all conversations are confidential.
All of the following responsible gaming tools are available free of charge to every registered Hazy Game player. You can access them through your account settings at any time.
Set daily, weekly, or monthly caps on how much you can deposit. Reductions are instant; increases require a 7-day waiting period.
Set a maximum session length. When the time is up, you will be prompted to stop or confirm you want to continue.
Receive regular pop-up summaries showing your session duration, total wagered, and net result so far.
Temporarily suspend your account for 1, 7, or 30 days. No access, no deposits, no bets during this time.
Lock your account for 6 months, 1 year, 3 years, or permanently. All marketing is stopped immediately.
View a full log of your gaming activity, deposits, withdrawals, and session durations at any time.
How to access these tools: Log in to your Hazy Game account, go to Account Settings, and select the Responsible Gaming section. All tools are available there. If you need help activating any tool, contact our support team via live chat.
Answer these questions honestly. If you answer "yes" to two or more, we strongly recommend using one of the responsible gaming tools on your account or speaking to our support team.
Have you ever spent more money on gaming than you planned to in a single session?
Have you ever continued playing to try to win back money you had already lost?
Have you ever felt guilty or ashamed about how much time or money you spent gaming?
Has gaming ever caused arguments or tension with family members or close friends?
Have you ever borrowed money or used savings meant for other purposes to fund gaming?
Do you find yourself thinking about gaming frequently when you are not playing?
Have you ever tried to cut back on gaming but found it difficult to do so?
Have you ever used gaming as a way to cope with stress, anxiety, or personal problems?
Two or more "yes" answers? Please consider setting a deposit limit or cooling-off period on your account right now. You can also contact our support team at [email protected] for a confidential conversation.
Hazy Game takes the protection of minors extremely seriously. Our platform is strictly for players aged 18 and above. We use age verification at registration and may request supporting documents at any point during a player's time on the platform.
If you share a device with younger family members, we strongly recommend the following steps to prevent accidental or intentional access to Hazy Game:
Never leave your Hazy Game account logged in on a shared device. Log out completely when you are done playing.
Choose a password that younger family members cannot guess. Do not write it down anywhere accessible.
Most smartphones and computers have built-in parental control features that can restrict access to gaming websites and apps.
Never share your login credentials with anyone, including family members. Your account is for your use only.
If you believe a minor has accessed or registered on Hazy Game, contact us immediately at [email protected].
If you are concerned about your own gaming habits or those of someone you care about, please reach out. Hazy Game's support team is available 24 hours a day, 7 days a week via live chat on the platform or by email. All conversations about responsible gaming are treated with complete confidentiality.
To contact our responsible gaming support team directly, email us at: [email protected]
When you contact us, our team can help you activate any of the responsible gaming tools on your account, discuss your options, or simply listen. We will never judge you or make you feel uncomfortable for raising these concerns — it takes courage to ask for help and we respect that.
Immediate action: If you want to stop playing right now and need your account suspended immediately, contact our live chat support and ask for an emergency cooling-off period. We will action this within minutes, no questions asked.
Responsible gaming is not just a player-facing commitment at Hazy Game — it runs through the entire organisation. All customer-facing staff receive regular training on how to identify signs of problem gambling and how to respond appropriately and sensitively.
Our platform also uses automated monitoring tools that flag unusual patterns in player behaviour — such as sudden large increases in deposit amounts, extended session durations, or rapid loss chasing. When these patterns are detected, our team may proactively reach out to the player to check in and offer support.
We review our responsible gaming policies and tools regularly to make sure they remain effective and up to date. Player feedback is an important part of this process — if you have suggestions for how we can improve our responsible gaming programme, please share them with our support team.
Related policies: This page should be read alongside our Privacy Policy and Terms and Conditions, which together set out the full framework for how Hazy Game operates and protects its players.
Thousands of Bangladesh players enjoy Hazy Game every day — responsibly, within their budgets, and for the right reasons. Join them and experience gaming the way it should be: fun, fair, and fully in your control.
18+ only · Play responsibly · Privacy Policy · Terms & Conditions